Find us on:
Join Colour 7 on facebookSubscribe to our newsfeed

Contact Colour 7 Printing on: 020 8523 5925

websitebanner1.jpg
index.php
Printing
Signage
T-Shirts
Web Design
FAQS
FAQ Category
Sunday, 12 December 2010 15:34

How do I place an order?
The easiest way to order is simply Call or Email us at [email protected]

How do I send my artwork?
The quickest and easiest way to send us your artwork is to email us at [email protected]

Can I change my order once artwork has been approved?
Once the order has been approved we are unable to make any changes to the artwork or the order itself due to the quick turnaround times we offer.

Please bear this in mind when you are checking your proof, if you have any questions feel free to give us a call or send us an email!

What are the methods of payment?
We accept Cash, Card, Paypal & Bank Transfer.

What is GSM?

GSM stands for Grams per square metre and relates to the weight of the paper. I.e. 150gsm is a paper, 250gsm
is a very thin card and 350gsm is a thicker card similar to a post card.

What is lamination?
Lamination is a film coating over both sides of your prints. This gives the items a different effect and increased durability. We have Matt, Gloss or Velvet options.

What if I am unhappy with my order?

In the unlikely event you are unhappy with your order, just e-mail the details with your order reference number to [email protected] and we will endeavour to make sure your issue is resolved swiftly, and to your satisfaction.

Can I split a quantity with different artwork?
Our quantities are based on one design. If you have multiple designs just add a quantity for each one to the basket which will ensure you only pay one delivery cost.

What is the best way to set up my artwork?
Generally a PDF file would be best (we can accept other file types though) and set up with 3mm bleed and in CMYK colour format. Don’t worry though we can still accept artwork that isn’t set up like this.

Can you check my artwork to make sure it’s set up correctly?
If you want to take advantage of our free artwork check service please email [email protected] with what product you would like and attach your artwork.

What is a proof?
A proof is a print ready document that we send for your approval prior to printing. Please ensure you check the proof thoroughly if you are happy with the proof as this is what will be printed. Areas to look for are spelling/grammar errors, resolution of images and logos and colours.

What if my file is too large to upload/email?
You can send files to us using a FTP server or file transferring website such as wetransfer or mailbigfile.

Last Updated on Friday, 10 April 2015 13:44
 


Designed & Hosted by Opal Creations Wiltshire